Shipping & Delivery
At CoffeeLab, we understand the importance of receiving your freshly roasted coffee beans as quickly as possible. Our goal is to provide a seamless and efficient shipping experience, so you can enjoy your specialty coffee without delay. Here's what you can expect:
Shipping Rates
We offer flat-rate shipping at RM5 for all orders within Malaysia. To make your coffee experience even more enjoyable, we provide free shipping for orders over RM80.
Delivery Time
Your coffee beans are roasted to order and shipped out the same day to ensure maximum freshness. Typically, deliveries within Malaysia take 1-2 days to arrive at your doorstep. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
Selecting the Best Last Mile Vendor
We continuously strive to improve our shipping process and work with a variety of last mile vendors. To provide the most efficient delivery experience, we select the most effective vendor for each region, considering factors such as speed, reliability, and cost.
Order Tracking
Once your order has been shipped, you'll receive an email with the tracking number. This allows you to keep an eye on your shipment's progress and anticipate its arrival. For online retailers, you may use their tracking method to follow your order.
Need Assistance?
If you have any questions or concerns regarding your order's shipping and delivery, please don't hesitate to contact our customer support team. We're here to help make your CoffeeLab experience as enjoyable as possible.