Privacy Policy

At CoffeeLab, we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal data in compliance with Malaysia's Personal Data Protection Act (PDPA) and other applicable laws.

Information We Collect

We may collect and process the following personal information:

  1. Personal identification information: name, email address, mailing address, phone number, etc.
  2. Payment information: credit card details, billing address, will be stored on our trusted third party payment gateway. We do not store that information.
  3. Technical data: IP address, browser type, operating system, device information, etc.
  4. Usage data: browsing history, pages visited, time spent on pages, etc.

How We Use Your Information

We use your personal information for the following purposes:

  1. To process and fulfill your orders.
  2. To communicate with you about your orders, inquiries, or requests.
  3. To improve our website, products, and services.
  4. To personalize your experience on our website.
  5. To send promotional emails and newsletters, if you have opted-in to receive them.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including secure servers, encryption, and restricted access to personal data.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties that assist us in operating our website, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.

Your Rights

Under Malaysia's PDPA, you have the right to access, correct, and delete your personal data held by us. If you wish to exercise these rights, please contact our Data Protection Officer.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We encourage you to periodically review this page to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact our Data Protection Officer.